Testimonials

“CCRG has supported my customer engagement activities for many years and is of significant value. It is cost-effective and meets its commitments. The staff is knowledgeable, flexible, and easy to work with.”

Cornell Juliano
Manager, User Experience Evaluation
Experience Design Group (EDG) | Global Development Group
Xerox Corporation

“I’ve enjoyed working with CCRG for over ten years on a variety of research and teleservices initiatives, including surveys, focus groups, and data analysis. I have complete confidence in the quality, timeliness, and cost-effectiveness of their work. They always make me look smart!”

Bill Tamulonis
Managing Director
Acts Center for Applied Research / Acts Retirement-Life Communities

“For over 12 years, we’ve trusted CCRG with recruitment for our focus groups in Buffalo, Rochester, and beyond. Their attention to detail and collaborative approach to every job makes CCRG one of our most trusted business partners.”

Michelle Ashby
Founder/CEO
Tipping Point Communications  

“We have used CCRG to recruit our qualitative research projects for over 20 years. No matter what we throw at them for specs, they come through with quality participants. They are meticulous with detail and follow-up to assure that projects are completed on time and on budget.”

Ann O’Grady
Founding Partner
Insight Solutions Research LLC

“It has been great working with CCRG Teleservices! They are very receptive to requests and changes and very quick to respond to emails.”

Rebecca L. Najm
Quality Specialist
Lactalis American Group, Inc